Delivery & Postage
Despatching of Orders
Most orders are despatched within 24 hours of receiving payment. If your deadline is urgent please notify us upon ordering. We will contact you if this deadline can not be matched. We will also notify you by email on the day of despatch, so please ensure you have accurately provided your email address. Please also check that you have given a telephone number as an alternative means of contact. All orders will require a signature on delivery, therefore please provide an alternative address for delivery if you so wish. An opportunity to provide this alternative address will be given at checkout. Please allow 7 days for delivery to avoid disappointment. Next day guaranteed options available and details are below. We always strive to beat our minimum targets for delivery and it is reported to us through customer feedback, that on most occasions the goods arrive within 24/48hrs if placed Monday – Thursday.
Delivery Costs & Postage Options
UK orders £20.00 and under
- Our small order UK delivery charge is £3.95. This is applicable to all orders received totalling £20.00 or under. Orders are despatched by Royal Mail “Signed For” First Class, therefore a signature is required to acknowledge receipt. Please allow 7 working days from placing the order to avoid disappointment. This service is not guaranteed for next day delivery.
- To upgrade to Next Day Courier please contact the Product team on 0870 850 1078
UK orders over £20.00 - £99.99
- All other orders delivered to the UK, delivery charge is £5.95. This is applicable to all orders received totalling £20.01 - £99.99. Orders are despatched via courier and a signature is required to acknowledge receipt.
- This service is available for guaranteed next day delivery if all items are in stock. Please email us/call customer services on 0870 850 1078 to inform us that your order is urgent. This is available Mon-Thurs
- If you wish to place an order on Friday for Saturday guaranteed delivery please telephone your order through and we can despatch your order via an alternative courier. Costs are dependant on weight and can be confirmed on enquiry.
UK orders over £100.00
- Delivery to the UK is FREE. This is applicable to all orders received totalling £100.00 or over. Orders are despatched by courier, therefore a signature is required to acknowledge receipt.
- This service is available for guaranteed next day delivery if all items are in stock. Please email us/call customer services on 0870 850 1078 to inform us that your order is urgent. This option is only available Monday - Thursday.
- If you wish to place an order on Friday for Saturday guaranteed delivery please call your order through and we can despatch your order via an alternative courier. Costs are dependant on weight and can be confirmed on enquiry.
International Orders
- We are happy to send our products to any international location, although please note, delivery costs vary dependant on country. Therefore please contact us so we can confirm your delivery cost before ordering. Upon acceptance of the cost, we will send you an invoice.
- Orders are despatched by the most appropriate method for the destination country.
- Standard postage and signed for postage are available.
- Delivery times will vary, but we will advise on this upon ordering.
Tracking your order
To get an update of the status of your order, please contact Customer services on 0870 850 1078 or email us info@ukgirlthing.co.uk
If you have any further questions on shipping or wish to discuss any other option not listed, please call 0870 850 1078 or e-mail info@ukgirlthing.co.uk